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Our Promise

Shop Confidently with Supreme Customer Service

At WaterFountainsDirect.com, we think you'll immediately notice the difference in our service. Everyone here embraces our mission of giving more of ourselves than anyone could expect to receive.
Do you need help, have questions about a product, or need more information before placing your order? We'll work hard to provide all the information you need and even send out stone samples, when available, in order to help you make an informed buying decision. Our friendly, non-commissioned customer service team is available on our toll-free line at (888)301-2026 any time between 8:30am and 5:30pm CST Mon. – Fri. or you can email us at support@waterfountainsdirect.com.

Why Shop With WaterFountainsDirect.com?

There are a number of reasons we're confident you'll enjoy doing business with us:

  • Supreme Customer Service - From the way we serve our customers, to the premium delivery experience, we know you'll enjoy the difference of our fountains delivered right.
  • Low Prices - We offer the most competitive prices on top quality water fountains anywhere, guaranteed. We search high and low to ensure our prices are the lowest, period. If you ever see an item for less, email or call us and we'll give you a better deal, every day of the week. One thing they can never match is our commitment to our customers.
  • Selection - We've partnered with some of the best water fountain manufacturers to offer name brand, great quality products.
  • Water Fountains Delivered Right! – We ship free to the continental US.  Most orders go out within 24 – 48 hours so you know you will get your fountain as soon as possible.

Our Satisfaction Guarantee

"Your satisfaction is not just guaranteed, it's our mission"

We're committed to making our customers happy every time, and have always believed that our success depends upon it. If you’re not satisfied with something, we do offer a return policy. Please be aware that we cannot refund shipping costs, and if you are purchasing a product with “Free Shipping” our actual shipping costs will be deducted from your return refund. Also, some items do have re-stocking, or additional fees that will be deducted from your refund if you do decide to return the item. Please see our return policy for more information.